Service Support Coordinator
Location: Brentwood, Tennessee
Description: Vaco Technology is currently seeking to employ Service Support Coordinator right now, this career will be presented in Tennessee. Detailed specification about this career opportunity kindly see the descriptions. Overview of Position/Basic Job DescriptionThe Community Support Service Coordinator serves as the point of contact for all clients that are not receiving post-acute services. Thi! s position is responsible for the initial telephone contact for these clients and the coordination of further services if indicated. The Community Support Service Coordinator is responsible for the completeness of the medical record.Job Responsibilities/Duties/Functions/Tasks1. Enter clients into the naviHealth system.2.
Reviews the client record for completeness.3. Requests medical records from health care providers, such as: a. Discharge orders b. Discharge summary c.
Admission face sheet d. Discharge instructions e. SNF and/or Home Health care plans f. Release of Records consent g.
Medical Power of Attorney documents h. Living Will i. Physician notes i. Other pertinent data as directed4.
Scans records into the client file.5. Runs reports to assure HomeSafe, Life Safe is complete and timely. Informs designated NaviHealth personnel when there ar4e discrepancies or omissions in the medical record.6. Calls clients that are not receiving po! st-acute care and completes the Welcome Home assessment within! 1 to 3 days post discharge and enters into the system.7.
Immediately refers clients to the Social Worker after the Welcome Home assessment is completed and has identified concerns.8. Takes message for team members when necessary.9. Provides clerical support for team members, such as scanning, mailings, filing, copying and faxing as directed.10. Attends naviHealth meetings as requested.11.
Adheres to organizational and departmental policies and procedures12. Must promote a positive attitude and work environment.13. Performs all other duties as assigned.QualificationsAssociate Degree from an accredited college preferredHigh school degree with vocational school courses of medical and secretarial.Experience in geriatric care services preferred.4 years in physician or home health care setting required.Excellent written and oral communications skillsMust be able to prioritize, plan, and handle multiple tasks/demands simultaneously.Detail oriented.Proficient wit! h Microsoft Office applications including Word, Excel and Power Point.Able to use various office equipment, such as: copier, fax machine, telephone and scanner.Must be proficient in Medical Terminology.Special Position Requirements and/or PreferencesBilingual language a plus.Sitting for extended periods of timeManual dexterity needed for keyboarding and other repetitive tasksOccasional lifting up to 10 poundsMust be able to work in a climate controlled, office environmentVision and Hearing must be good to perform job dutiesAbility to read and write in English in order to process paperwork and document informationAbout naviHealthNaviHealth partners with health plans, health systems and post-acute providers to manage the entire continuum of post-acute care. We utilize evidence-based protocols to optimize care and bundled payment methodologies to align all stakeholders.
The result: optimized care and outcomes, reduced inpatient days, reduced hospital readmissio! ns, and increased patient satisfaction.
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If you were el! igible to this career, please give us your resume, with salary requirements and a resume to Vaco Technology.
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This career starts available on: Tue, 12 Mar 2013 10:49:10 GMT
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