Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
The Customer Operations Division is seeking to hire an Administrative Staff Assistant. This position will be directly responsible for supporting the Customer Operations Director and other people leaders in the division who lead teams at the Seattle Municipal Tower (SMT Downtown), North and South locations. The division is made up of five distinct workgroups led by five managers, 13 supervisors and is staffed by 175+ employees. This position will provide a variety of administrative support duties for the division. This position will report to the Director of Customer Operations.
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Here is more about what you’ll be doing:
This position will schedule division leadership meetings, one on one meetings, and maintain the calendar for the Director and assist with scheduling/calendaring needs for managers, when needed.- Research, analyze, and resolve a variety of operational and/or administrative issues within the division remotely and in the office.
- Serve as a liaison between other divisions and other departments
- Functioning as the office manager, use judgment to make decisions about day-to-day office, budgetary and personnel problems or activities. Apply established policies and procedures to day-to-day situations.
- Monitors and manages the unit's budget by authorizing payment of expenditures from invoices, contracts, services, and supplies.
- Confidentially coordinates and participates in a variety of personnel related activities such as the hiring processes and the investigation of personnel problems. Coordinates the writing of job descriptions and performance evaluations; participates in the development of interview questions and procedures and serves as needed on interview panels.
- Perform all tasks, paperwork, and requests associated with on-boarding new employees as well as the steps required in exiting existing employees.
Required Qualifications: In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:
Desired Qualifications - You will be successful if you have the following experience, skills, and abilities:
- 3+ years’ experience with Microsoft Office products (Excel, PowerPoint, Word) and Visio
- 2+ years’ experience with performing tasks related to employee onboarding and exiting (new hire paperwork, computer access, key cards, etc.
- 2+ years’ experience in calendar management including scheduling singular and recurring meetings.
- 2+ years' experience working within an electric, water, or other utility.
- 2+ years' experience authorizing payment of expenditures from invoices, contracts, services, and supplies.
- Excellent skills in time management, communication, organization, and decision making.
- Ability to multi-task, meet deadlines, and deliver timely and accurate work products.
- Good interpersonal skills to support team and interact with Customer Operations staff and staff from other divisions and departments.
- Reliable and able to work with integrity and trustworthiness. Ability to maintain confidentiality as candidate will be privy to sensitive information.
- Positive attitude and receptive to coaching and growth.
- Experience working within a union environment.
- Experience complying with city policies and procedures.
The full salary range for this position is $35.05 to $40.86 per hour.
Application Process
Please submit the following with your online application:
A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement- A current resume of your educational and professional work experience.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17 and the City of Seattle Personnel Rule 10.3 (Download PDF reader). A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
Want to know more about Seattle City Light? Check out our web page: http://www.seattle.gov/light/.
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
