Claims Examiner II
Location: Nashville Tennessee
Description: American International Group is at the momment seeking for Claims Examiner II right now, this position will be placed in Tennessee. For complete informations about this position opportunity please give attention to these descriptions. Purpose: Provide prompt and accurate service involving the payment and or research of incontestable death claims. Respond to customer inquiries orally or through written communication.
Performance Objectives:
1. Process and assure correct settlement of routine death claims up to $50,000.
2. Determine family coverage and issue endorsements accordingly.
3. Calculate settlement adjustments as necessary.
4. Handle telephone calls, emails and letter inquiries.
5. Provide accurate claim and/or po! licy status, beneficiary information and settlement explanatio! ns to claimants, funeral homes and local offices.
6. Handle special projects as assigned.
7. Process claims involved with Claim Enhancement Project(CEP).
Position Requirements
The Ideal Candidate Should Have:
1. High school education or equivalent claims experience in the insurance industry preferred. Requires knowledge of claim procedures, policy contracts and provisions.
2. Good oral and written communication and excellent customer service skills. Will have frequent contact with claimant’s, attorneys, funeral homes, local offices, and other departments answering detailed questions and providing claim information either orally or through written communication.
3. Strong computer skills including Word. Experience with AGNIS/VFlex, AWD and the claims system preferred.
4. Requires detailed analysis of a variety of information from various sources including policy provisions, proofs of death, assignments, legal documents, poli! cy status and policy histories.
5. Ability to use sound judgment and make decisions requiring good understanding of claims practices, procedures and state regulations.
6. Willingness to participate in education programs offered in house that will enhance skills.
7. Must be able to work overtime as needed.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to American International Group.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Thu, 20 Feb 2014 17:32:21 GMT